Privacy & Cookie Policy

Red Rose Roller Skating Updated: 23 September 2026

1. Introduction

Red Rose Roller Skating (“we”, “our”, “the club”) is committed to protecting the privacy of our members, parents, volunteers, coaches, website visitors, and anyone who contacts us. As a community‑focused artistic roller‑skating club based at Turton and Smithills Sports Centres, we take data protection as seriously as we take the safety and wellbeing of our skaters.

This Privacy & Cookie Policy explains how we collect, use, store, and protect your personal information in line with:

  • UK General Data Protection Regulation (UK GDPR)

  • Data Protection Act 2018

  • Privacy and Electronic Communications Regulations (PECR)

  • Data (Use and Access) Act 2025 (DUAA)

  • ICO’s 2026 Storage & Access Technologies Guidance

By using our website or contacting us, you agree to the practices described in this policy.

2. Personal Data We Collect

2.1 Information You Provide

We may collect personal information when you:

  • Contact us through our website

  • Enquire about classes, disco sessions, or membership

  • Register skaters for sessions, competitions, or events

  • Communicate with coaches or committee members

  • Apply for volunteering or coaching roles

This may include:

  • Name and contact details

  • Parent/guardian information (for under‑18s)

  • Emergency contact details

  • Skater age, relevant health notes (optional, for safety)

  • Payment information (processed securely by third‑party providers)

  • Any information you choose to provide when contacting us

2.2 Information Collected Automatically

When you visit our website, we may collect:

  • IP address

  • Browser and device information

  • Pages visited and time spent

  • Referring website

  • Cookie and tracking data

Under DUAA, certain analytics technologies may be exempt from consent only when used strictly for statistical improvement.

2.3 Children’s Data

As a child‑friendly club with a mission to provide inclusive, safe learning experiences for young people, we take additional care when handling children’s data. We only collect information necessary for safety, communication, and participation.

3. How We Use Your Information

We use personal data to:

  • Respond to enquiries

  • Manage class bookings, disco sessions, and membership

  • Communicate with parents, skaters, and volunteers

  • Organise competitions, events, and coaching activities

  • Maintain safeguarding, coaching, and attendance records

  • Issue invoices, receipts, and club documentation

  • Improve our website and club operations

We only collect the minimum information required to run the club safely and effectively.

4. Legal Bases for Processing

We process personal data under:

  • Contract – to provide skating sessions, coaching, or membership services

  • Consent – for marketing communications or optional cookies

  • Legal Obligation – safeguarding, accounting, regulatory requirements

  • Legitimate Interests – club administration, safety, fraud prevention

  • Recognised Legitimate Interests (DUAA) – where applicable for public‑interest purposes

5. Cookies & Tracking Technologies

5.1 Types of Cookies We Use

Our website uses:

Strictly Necessary Cookies

Required for core functionality (security, forms, navigation). Consent is not required.

Analytics Cookies

Used to understand website performance and improve user experience. Under DUAA, consent may not be required if used only for aggregate statistical purposes.

Preference Cookies

Remember settings such as display preferences. May be exempt under DUAA if used solely to adapt appearance.

Marketing Cookies

We do not use advertising cookies. If introduced in future, they will require explicit consent.

5.2 Managing Cookies

You can manage cookies through:

  • Our cookie banner

  • Browser settings

  • Opt‑out links where applicable

Disabling some cookies may affect website functionality.

6. Data Sharing

We may share data with:

  • Website hosting and IT providers

  • Payment processors

  • Email and communication platforms

  • Regulatory or safeguarding authorities when required

  • Coaches or committee members (only where necessary for club operations)

All third parties must protect your data and use it only for the purposes we specify.

7. Data Storage & Security

We use appropriate technical and organisational measures, including:

  • Secure servers and encrypted connections

  • Password‑protected systems

  • Restricted access for authorised coaches and committee members

  • Secure handling of written records

  • Regular reviews of safeguarding and data‑handling practices

8. Data Retention

We retain personal data only as long as necessary for:

  • The purpose it was collected

  • Safeguarding and coaching requirements

  • Legal, regulatory, or accounting obligations

When no longer required, data is securely deleted or destroyed.

9. Your Rights

Under UK GDPR and DUAA, you have the right to:

  • Access your data

  • Correct inaccurate data

  • Request deletion

  • Restrict processing

  • Object to processing

  • Withdraw consent

  • Data portability

  • Make a complaint through our mandatory internal complaints process (DUAA requirement)

We may pause the response period while awaiting clarification or ID, as permitted under DUAA.

10. Complaints

If you have concerns about how we process your data, please contact us first using the details on our website. We will acknowledge your complaint within 30 days and investigate promptly.

If you remain dissatisfied, you may contact:

Information Commissioner’s Office (ICO)
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Telephone: 0303 123 1113
Website: ico.org.uk

11. Changes to This Policy

We may update this Privacy & Cookie Policy from time to time. Latest update: 23 September 2026